FAQ

DISCOUNTS

When you sign up for Lisann Valentin’s newsletter, you’ll receive a code for 10% off your first order in our store.  Sign up HERE!


RETURNS

Due to the personalized nature of these items/services, all sales are final. Items cannot be returned or exchanged, and no credit or refunds will be issued.


SHIPPING

We only ship within the US mainland and Puerto Rico.

All items are shipped via USPS with tracking and typically ship in 2 – 10 Business Days. Pre-orders ship within 30 days.

Given the current state of the world (pandemic), there may be unavoidable shipping delays. As a result these shipping times may vary due to the USPS. Thank you for your patience and understanding. 


SERVICES 

Deposits for all coaching are non-refundable.

Once a date and time has been scheduled for your session via email, a deposit can be made on this site in order to reserve your session.

The balance for the session will be due one hour before the session begins, and should be made via venmo.

If rescheduling is needed, it must be requested via email with 24 hours notice.